Pathogenix DNA Testing | Precision Genetic Solutions for Health & Ancestry

Privacy Policy

This Privacy Policy describes how Pathogenix DNA Services ("Pathogenix," "we," "our," or "us") collects, uses, and discloses personal information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: We may collect personally identifiable information ("Personal Information") that you provide to us, which may include but is not limited to:

Your name
Email address
Phone number
Mailing address
Biological samples or data associated with DNA testing services

Log Data: When you use our website, we collect information that your browser sends, such as your computer’s IP address, browser type, browser version, the pages of our site you visit, the time and date of your visit, and the time spent on those pages.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and deliver the services requested by you, including DNA testing services.
To communicate with you about your test results or status updates.
To improve our services by conducting internal research and development using the data provided.
To comply with legal obligations or regulatory requirements.

By providing biological samples or personal information to Pathogenix, you consent to their use for research purposes to improve and develop new services, with your personal data anonymized where possible. You will not receive any compensation for the use of your data in such research.

3. Sharing Your Information

We may share your information with:

Third-party service providers who perform services on our behalf, such as laboratories and contractors involved in DNA testing.
Legal authorities or government agencies as required by law or in compliance with laboratory accreditation guidelines.
Any third party you authorize us to share information with, including your legal guardian if you are a minor or legally incompetent adult.

We ensure that third-party service providers who access your personal data are obligated not to disclose or use it for any purpose other than providing services on our behalf.

4. Data Security

Pathogenix takes reasonable precautions to protect your personal information. However, no method of data transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

Personal information collected for services will be stored for a period of one year to allow you access to your results. If you wish to have your data deleted before this period, you can request deletion by contacting us at support@pathogenixlab.com. Upon request, we will delete your information promptly.

6. Your Consent and Rights

By using our services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy. You have the right to:

Access and request a copy of your personal information.
Request that we correct or delete your personal information.
Withdraw your consent for us to use your data at any time by contacting us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are encouraged to review the Privacy Policy periodically. Changes are effective once posted on this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:

Phone: 417-501-6005
Email: support@pathogenixlab.com